I have always been a successful F&B manager and then general manager throughout my career span of 22 year. But since the time these newer concepts of revenue management and electronic channels and digital marketing have come up, things have not been as hunky-dory. Although, I was hesitant in the beginning, since the training programmes were also using electronic media, with the help of your supportive and flexible trainers, I have comfortably completed the courses. Online is not that bad. Knowledge that I received, especially, on the GDS (Global Distribution Systems) and pricing techniques in revenue management was worth the time invested. Thank you!